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Issues that We Help You Resolve

Quite simply, we solve the people problems in organizations that are roadblocks to individual, team, leader and ultimately your organization’s effectiveness.

 

Our clients come to us when they have a good team but want to be a great team; or when they see opportunities for improvement in themselves, their staff, their colleagues, their direct reports, the teams they are on, and the teams that they lead.

 

Lighthouse

You might recognize some of these issues as those that are occurring in your organization:


Leadership Issues

  • Due to the economy, you have had to lay-off a substantial number of people; those that are left do not seem grateful or motivated to continue to do a good job.
  • You are having trouble understanding and relating to one of your leadership team members – it seems like everything they do is undermining and they do not have your best interest at heart.
  • You notice that there is one particular individual on the team that is taking the heat for the team’s problems.
  • You are perplexed that one of your top performers who should otherwise be promoted is alienating team members because of poor communication and interpersonal leadership skills.
  • Your key direct reports are not producing what you think they should be producing, and you are not understanding why this is the case – you have given them the latitude to take responsibility for their work, but they seem to need constant attention.
  • Your organization is going through rapid change and growth and people do not seem to be getting on board with the changes that are taking place.
  • Your Executive team does not seem to be on the same page because everyone is looking out for their own departmental welfare staying within their own functional silos
  • Your leadership team does not seem to be able to impart its strategic vision to the rest of the organization in a way that can be noticed through the work that they are doing.
  • As a leader, you are spending a great deal of time negotiating conflict and it seems like nothing is actually being resolved, and the work is not getting done because the team is focused on talking about each other to you, and behind each others backs.
  • You are always called in as the leader to hold people accountable for their poor behavior or lack of results; these issues are communicated to you by your team leader or other members of the team, but the people that are communicating this to you are afraid to hold their team members responsible themselves, so they call you!

Team Issues

  • People consistently talk about each other behind their backs, laying blame on individual performance when things go wrong and taking individual credit when things go right.
  • Team members don’t confront one another with things that are bothering them and there is an overall atmosphere of tension.
  • Everyone on the team is doing their own thing and they do not know what others are doing.
  • Your teams are producing just what they are supposed to be producing but you don’t see any effort on the part of the team to excel at what they are doing; there just seems to be an atmosphere of mediocrity.
  • A team is not producing consistent results as far as timing and quality – sometimes project deadlines are met, sometimes they are not; sometimes quality is fine, sometimes work product is sub-par.
  • There is a huge gap on the team between high and low performance, and no one on the team seems to be either taking advantage of the skills of the high performers, or holding the poor performers accountable.
  • You do not see consistency in work product across the organization.
  • Some teams have developed great processes for getting things done, but they aren’t sharing this information with the other teams, so some teams are re-inventing the wheel unnecessarily.
  • You notice at team meeting that some department heads are reluctant to share information about what they are doing, and how they are doing, with the others; they are “hording” critical information.
  • You notice that teams from different departments, or individuals within teams, blame other departments when things go wrong, yet attempt to take all of the credit when things go well.
  • Your team meetings are boring, ill attended and you tend to address the same issues over and over again without reaching any results. People think of them as a waste of time.
  • You have teams that are project based and change frequently so it takes a really long time for people to understand how to work together. It seems that as soon as a team starts to gel with regard to working well together, projects are completed and it is time for people to change projects again.
  • A particular team in your organization is used as a training ground for new hires, and people that remain on the team for the long run have become confused with their roles and responsibilities

To find out how we can make a difference for you, like we have for many of our other clients, follow this link.

 

To learn more about the specific programs we offer, select one of the following: